Product Updates

Say goodbye to the hassle of having to remember multiple login credentials for accessing different applications. The SSO integration will streamline the login process to acquiring services and enable us to centralise user access control management for reducing the risk of password-related security breaches.

The settlement transactions are undergoing significant improvements. With a focus on providing the highest level of accuracy and transparency in financial information, we will include the Mastercard currency exchange rate for processing transactions in different currencies along with the standard settlement information. Get ready for a more efficient transactions monitoring experience!

We have achieved yet another milestone in our goal of integrating American Express, and it’s an exciting one – you can now issue Amex cards! Simply pick Amex as your scheme of choice when configuring your card designs in the admin portal. 

If you have any questions about this matter, please do not hesitate to reach out to your dedicated Customer Success Manager. They will be more than happy to walk you through the possibilities and provide you with the support you need.

Mastercard has updated the Quarterly Mastercard Report (QMR) for 2023 and Tribe is following suit. The newly updated report provides our clients with greater visibility into the activities under the Mastercard Funding, MoneySend Payment, and Gaming and Gambling Payment Programs.

Tribe’s Issuer Processor now supports Amex clearing processing, enabling clients to receive Amex settlements. 

We are proud to announce that we’ve been working hard to introduce a new security feature for BIN Sponsors. It will allow them to set strict spending limits for their Program Managers so they cannot authorise transactions that may exceed the available balance they have with the BIN Sponsor.

We are thrilled to announce that we have implemented a new feature allowing BIN Sponsors to suspend their Program Managers. With this feature, BIN Sponsors now have greater control and flexibility in managing their programs by temporarily suspending Program Managers when necessary. This update aims to provide BIN Sponsors with the right tools to swiftly address any issues or concerns that may arise, ensuring seamless operations and uninterrupted service delivery.

We are hard at work to bring our clients the support of the Discover card scheme in the near future. From issuing cards to transaction processing –  we’re bringing greater convenience and flexibility to customers.

Tribe is finalising its integration with Banking Circle, a financial infrastructure provider. The integration will be carried out in two phases: we will first introduce the possibility to process EUR payments then we will move to implement the ability to process multi-currency transfers.

Introducing advanced payment options to our issuer processing customers with the implementation of Apple Pay and Google Pay with Risk Monitor integration. Seamlessly make purchases using these platforms, while our integrated Risk Monitor ensures enhanced authentication and risk management for stronger security.

We are excited to announce the upcoming launch of On-Us processing for our customers. Transactions between your issued cards with Tribe and your acquiring merchants directly will take place solely within our network, eliminating scheme and interchange fees for fast, secure payments. With On-Us processing, customers can more efficiently process payouts to their clients' cards as well as accept payments. This integration signifies our commitment to delivering enhanced payment solutions for our customers.

Our team has collaborated closely with Discover to ensure that our issuer processing now supports 14-digit Primary Account Numbers (PAN), expanding our ability to accommodate additional Discover products. This development provides greater flexibility for issuers and merchants, ensuring compatibility with evolving industry standards.

With our upcoming release, cardholders will gain the ability to easily change the primary account associated with their card, which can be done either via API or by Program Managers on Tribe Hub. Notably, users can now specify that only one account should be linked to the card by simultaneously assigning a primary account and unlinking all others, thus simplifying the account management process significantly. This streamlined process is further complemented by ensuring settlement processing aligns with the initial transaction account for various transaction types.

A new export option will be added to the Balance adjustments page in the ISAAC-ISS Program manager environment. Once the necessary permissions are granted, customers will be able to export files with identical columns and data, mirroring the information displayed on the Balance adjustments page. This enhancement will improve their data management processes. 

An upcoming milestone in our Discover integration brings support for fee collections and dispute management. 

Android POS demo app is here! This application allows you to simulate transactions directly on an Android device. With the same functionality as a physical POS device, the application demonstrates how the POS device operates in real-life scenarios. 

If you are interested in testing our POS application for yourself, please do not hesitate to reach out to your dedicated Customer Success Manager. They will be more than happy to arrange a demo and guide you through the application's features and capabilities.

We have redesigned the Risk Monitor admin portal's conditions setup page. The new design makes it easier and more intuitive to set up conditions that need to be met for certain risk-related actions.

The redesign is a significant improvement that will enhance the user experience through newly added functions, such as drag & drop support, enlarged buttons, and collapsible sections – all for greater visibility and quicker navigation. Stay tuned for more updates coming to the admin portal.

Experience a new level of accuracy and efficiency with our enhanced data filtering in the admin portal. You could customise your filters by adding a drop-down list with needed values and also select multiple values for precise data filtering. Bid farewell to manual work and significantly reduce the probability of errors.

Customise the colour of action buttons and tags in the admin portal according to your needs! By implementing this new functionality, we will improve the overall user experience and allow you to analyze action data more effectively.

Need to simulate some actions? Not a problem! You could do this directly in the admin portal. For instance, you could run simulations on existing actions or input new values manually to retrieve a list of actions triggered by entered data.

Simplified user management is underway! We will be able to assign multiple clients to a single user during the user creation process to relieve you from the burden of managing multiple users and their credentials. This improvement will streamline your workflow and make it easier for you to handle your clients.

Risk Monitor will soon offer highly improved search capabilities in the admin portal. By adding a whole new type of search bar, we will enable users to have greater control over how they look for the exact data they want to see. Create custom queries and save them for future use – no problem! Certain queries are no longer needed – delete them with the click of a button. If old habits die hard, don’t worry – the classic search bar will still be there for you in the settings.

The Risk Monitor flow functionality will undergo improvements. The flow will be divided into separate On Update and On Create flows, improving the risk monitoring process. With this upgrade, you could plan your action processing/reprocessing flow in the admin portal, which will give you greater control and flexibility over your risk management activities.

Get ready to take your data analysis and monitoring experience to the next level! Our admin portal will be enhanced with a customisable dashboard that will provide a comprehensive summary of all the data tables and charts in one convenient location.

Import and export will soon be introduced in the TribeHub portal. Users will be able to import/export actions and individual action items, such as scoring, data lists, aggregations, conditions, condition groups, and expressions. Furthermore, this functionality will incorporate the Save as New capability, enabling users to duplicate and customise similar setups – save existing actions, conditions, and condition groups as new. 

Seamlessly set up and manage data field labels within the admin portal, providing insightful context to authorisation response codes, error codes, location identifiers, currency types, and more. This feature adds a layer of clarity and understanding to these codes, enhancing the overall usability and efficiency of our risk-monitoring product.

We are excited to announce the upcoming integration of Tribe Risk Monitor into our payments gateway. This feature will provide our merchants with more efficient and flexible risk monitoring, enabling them to better protect their businesses against fraudulent activity.

Transaction processing is about to be refactored: Once all planned improvements are implemented, transactions will be processed at a faster rate, which,  as a result, will allow us to handle a larger volume of transactions.

Google Pay will soon be available as an alternative payment method in our Payments Gateway, offering a seamless and secure payment experience for customers. We are confident that this new feature will help increase conversion rates for merchants.

Apple Pay integration will soon extend the list of available payment methods within our Payments Gateway. With this update, we will offer one more payment option, thereby making secure and convenient payments even more accessible to our customers. 

Tribe is in the final stretch of launching a new feature that will allow you to set different fees and limits for IBAN transfers processed by schemes such as SCT, SCTI, SEPA Direct Debits, Faster Payments, BACS, and CHAPS, allowing you to tailor your pricing strategy to specific customer segments and transaction types.

Tribe's Digital Banking solution will soon offer the ability to set up dedicated expense accounts, from which the fees for all transactions will be deducted automatically, completely hassle-free. This will help ensure that customers have a more streamlined and transparent experience tracking and managing their finances. 

Say goodbye to time-consuming white-label support! Our latest internal system update brings unified database management, enabling seamless change deployment for multiple white-labels simultaneously. Now, our Wallet customers can have multiple front-end designs, becoming full Program Managers with different brands under one back-end system.

We're streamlining webhook management for Wallet clients with this upcoming update. Clients will gain the ability to effortlessly view, control, and resend webhooks directly from their dashboard, eliminating the need to contact support for routine actions and improving operational efficiency.

We are working on introducing the Open Banking API v2.0. This version will offer multi-currency account support. Aligned with the Berlin Open Banking Standard, our latest API version ensures near-seamless collaboration with other financial institutions. 

REP022 reporting enhancement is set to be implemented soon. This update will bring API and Open Banking administrative portal updates, allowing customers to effectively monitor availability and performance statistics as well as export the report for presentation to the FCA. With this improvement, we will make your reporting process smoother and help you meet the standards in accordance with the regulations.