Tribe Payments Appoints Andrew Hocking as CEO

Formerly Chief Strategy Officer at the company, Andrew Hocking will spearhead Tribe Payments’ expansion and accelerate its strong growth trajectory

London, UK. 27 June 2024: Tribe Payments, the pioneering digital payments and infrastructure orchestrator which specialises in issuer and acquirer processing, has today announced the appointment of Andrew Hocking as its new CEO. 

Previously Chief Strategy Officer (CSO) at the company, Andrew’s new role will see him accelerating Tribe’s expansion, building on its strong growth to date and the surging demand for its services. Tribe’s revenue snowballed by an impressive 73% from 2022 to 2023, with its growth continuing this year thanks to newly onboarded clients and their increased uptake of products. The company now boasts over 65 clients in its portfolio.

Andrew will also be spearheading efforts to secure further investment as the company matures into a fully-fledged scale-up. With more than a decade of senior strategic and operational leadership roles spanning financial services, financial technology, and payment processing, Andrew will leverage his exceptional commercial acumen and skill in identifying new business opportunities to guide Tribe in its next expansion phase. 

Prior to joining Tribe Payments in 2023, Andrew built extensive experience throughout the payments ecosystem, including as CEO at online payment provider Pay.com, Chief Strategy and Analytics Officer at payment processor Network International, and Head of Strategic Planning at Elavon. 

Commenting on his appointment as CEO, Andrew Hocking says: “As banks, fintechs and merchants face a wide range of challenges in managing and simplifying complex payments, Tribe is one of the few issuer and acquirer processors to offer truly global connectivity through just one integration with our proprietary core processing platform. We have made huge strides in delivering the cutting-edge payment services that banks, payment providers and merchants need to navigate an incredibly complex payment landscape. 

“Our growth from day one has been a testament to the agility, robustness and high calibre of our people and the proprietary tech they’ve built. This has enabled an increasing number of payment players across the ecosystem to trust the unique modular platform that Tribe has created to support their growing business in an incredible range of use cases. The entire hard-working team has continued to impress me each day with their innovation, ingenuity, execution and focus on doing the right thing for our customers and partners. As CEO, I’m determined to build on this growth and cement Tribe’s position as a dynamic fintech force to be reckoned with.”

Lynda Clarke (Strutton), Chief Operating Officer at Tribe Payments, adds: “Having worked with Andrew in his previous role as CSO, and at Network International prior to Tribe, I know that he will do an exceptional job as our new CEO. I’ve seen first-hand his unrivalled ability to analyse market conditions and company operational workflows to deliver on ambitious growth objectives. 

“Furthermore, Andrew’s ability to inspire ambitions, confidence and trust in not just senior management but across all organisational teams is a huge asset for us, and we’re all incredibly excited to embark on the next stage of our growth journey.”

Andrew began his career in financial services at West Bromwich Building Society before joining Barclaycard in 2002 as an analyst, and quickly gained a series of promotions in a range of strategic and operational roles. These included becoming Head of Strategy, Planning and Integration at Barclaycard’s Absa Card unit, leading strategy development, business planning and integration across the Absa Group, Barclays Group, and internally within Absa Card. 

A graduate of Aberystwyth University with a BSc in Economics, Andrew has an MBA from the University of Warwick Business School.

Andrew will be supported in his role by COO Lynda Clarke, MD Alex Reddish, Chief Technology Officer Vytautas Mickevicius, Chief Information Security Officer Fadl Mantash, and Chief People Officer Edita Kudarauskė. 
 
Founded in 2018, Tribe offers global connectivity through just one integration. It is the first issuer and acquirer processor to handle transactions for Visa, Mastercard, UnionPay, ​​American Express and Discover, further bolstered by JCB for acquiring. This unprecedented level of scheme connectivity remains unmatched by any other provider in the market. 

Tribe’s proprietary payment technology has been built from the ground up to deliver future-ready and customer-centric functionality for banking, payments and other financial services in a matter of weeks, backed by an average platform uptime SLA of 99.99%. Its solutions are all built with ease, speed and scale in mind, along with personalised, in-depth support to get programmes up, running and ready for further innovation.

Tribe has a suite of 10 products which can be customised in full compliance with industry and regulatory requirements, reducing onboarding and service implementation times by weeks. Its modular technology platform gives banks and fintechs unique levels of accelerated product and service development, hand-in-hand client support and seamless customer experiences.

Tribe’s white-label digital banking solution is a sophisticated pathway for a full digital payments experience, combining front-end wallet capabilities for end users to manage virtual and physical cards, bank transfers and crypto payments, with back-end functionality that supports a vast range of payment services. It also provides an Open Banking compliance API, enabling fintechs to meet compliance obligations.

Not only does Tribe open up many more opportunities and markets to customers, but it also streamlines all their necessary interactions into one entity – Tribe – rather than having to juggle multiple different relationships.  Furthermore, its cloud-based services give clients and partners increased flexibility and speed to market, alongside the ability to scale, expand across borders, and work better in complex regulatory environments.